FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
How long does shipping normally take?
All orders are shipped out from our East Coast facility via DHL, UPS, USPS or FedEx. Shipping normally takes 4-7 business days depending on your region. Shipping times may increase to 7-10 business days during peak season.
How do I track my order?
As soon as your order is shipped, tracking will be emailed to the email address you have provided. You can track your package from the link provided in this email.
Any other questions?
Please reach out to us hello@livepalma.com